Terms and conditions of use

The website www.mundo-movil.com is operated by Mundo Movil.

For any question about these Terms and Conditions, users can contact us through:

• Email: galo.sanchez@mundo-movil.com
• Address: Tnte. Gonzalo Gallo Oe6-205 y Riobamba Sector Andalucía, Quito, Ecuador.
• Phone: +593 96 319 5655

The main purpose of the Mundo Movil website is to provide visitors with information about the company, its products, services, news and other content related to its activities.

The website is not currently an e-commerce platform and does not allow purchases or payments to be made directly through it.

The information published on the site may be supplemented or changed according to Mundo Movil's needs.

Users agree to use the website lawfully, responsibly and in accordance with these Terms and Conditions and applicable Ecuadorian law.

It is forbidden to use the website to:

• a) Carry out unlawful or fraudulent activities.
• b) Attempt unauthorized access to systems, servers, databases or restricted areas.
• c) Introduce or transmit viruses, malware, malicious code or other elements intended to affect the operation or security of the site.
• d) Deliberately interfere with the operation, availability or security of the website.
• e) Use automated tools to systematically copy, extract, collect or reproduce the site's content without authorization.
• f) Use the site's content for purposes that infringe the intellectual property rights of Mundo Movil or third parties.

Mundo Movil seeks to keep the information published on the website clear, understandable and reasonably up to date.

Photographs, illustrations, graphic representations and other visual resources may be illustrative where appropriate.

Features, availability, prices, conditions or any other information about products or services may change without notice when it is merely informative.

When published information is commercial in nature and creates specific rights or obligations, the corresponding specific conditions will apply.

Unless expressly stated otherwise, the content published on the website, including texts, photographs, images, illustrations, graphics, logos, trademarks, designs, audiovisual elements, code, structure and other materials, belongs to Mundo Movil or is used lawfully with authorization, under license or under the corresponding conditions of its respective owners.

Access to the website does not grant users any ownership rights over that content.

The reproduction, distribution, modification, publication, commercial exploitation or unauthorized use of the website's content is prohibited, unless there is prior authorization or applicable law expressly allows such use.

Some graphic elements, illustrations, visual resources or materials used on the website may have been created or developed with the assistance of artificial intelligence tools.

The use of these tools may be part of the creative or design process for certain visual elements and does not mean that the products, services or information provided by Mundo Movil have been generated exclusively by artificial intelligence.

Likewise, the use of artificial intelligence tools to create certain graphic resources does not, in itself, mean that the personal data of website visitors is entered into or processed by those tools.

Where appropriate, Mundo Movil will seek to use these tools responsibly and with respect for the rights of third parties.

The website may contain links to websites, applications, social networks, messaging services and other platforms operated by third parties.

These links may include, among others, links to Mundo Movil's official social media profiles or links that allow users to contact Mundo Movil through external services such as WhatsApp.

When accessing those services, users leave the Mundo Movil website and become subject to the terms, conditions and privacy policies of the respective provider.

Mundo Movil does not control the policies, content, availability or privacy practices of those external services and will not be responsible for their actions.

The website may include features or links related to map and location services provided by third parties, including Google Maps.

Using those services may involve the processing of certain technical information by the corresponding provider.

When users interact with these services, that processing will be subject to the terms and privacy policies of the external provider.

The website may contain links to external applications or platforms related to Mundo Movil.

Registration, account creation and the processing of personal data carried out directly within those applications or platforms may be subject to separate terms and privacy policies.

The fact that an application or platform can be reached through a link from the website does not mean that all the data entered in it is collected directly by this website.

The website has no forms. Users can contact Mundo Movil through the channels published on the site: email, phone and WhatsApp.

When doing so, users may provide certain data, such as their name, email address or phone number and the message or content of their inquiry.

This data will be processed in accordance with Mundo Movil's Privacy and Personal Data Protection Policy.

Mundo Movil will seek to keep the website available and working properly.

However, temporary interruptions may occur due to maintenance, updates, technical problems, connectivity failures, security incidents, force majeure or circumstances beyond Mundo Movil's reasonable control.

Mundo Movil will seek to restore the service within a reasonable time when interruptions occur.

Mundo Movil will seek to ensure that the website works properly and that the published information is reasonably accurate and up to date.

However, it does not guarantee that the website will always be free of errors, interruptions or unavailability.

Mundo Movil will not be liable for damages arising exclusively from circumstances beyond its reasonable control, provided that such limitation is legally applicable.

Nothing in these Terms is intended to exclude or limit rights or liabilities that cannot legally be excluded or limited.

Personal data collected through the website will be processed in accordance with applicable Ecuadorian law and Mundo Movil's Privacy and Personal Data Protection Policy.

The Privacy Policy is permanently available on the website.

Mundo Movil may update these Terms and Conditions when necessary due to changes in the operation of the website, its services, processes, technologies or applicable regulations.

The current version will be available on the website and will show the date of its last update.

These Terms and Conditions will be governed by and interpreted in accordance with the laws of the Republic of Ecuador.

Any dispute related to the use of the website will be resolved, where possible, in good faith and through the legally available mechanisms, without prejudice to the rights users have under applicable law.

For questions about these Terms and Conditions, you can contact Mundo Movil:

• Email: galo.sanchez@mundo-movil.com
• Address: Tnte. Gonzalo Gallo Oe6-205 y Riobamba Sector Andalucía, Quito, Ecuador.
• Phone: +593 96 319 5655